General Banking Topics
Banking Today
Seminar Details
Gary Foltz & Associates
Includes an overview of the financial services marketplace and a review of bank customers, products and services. Describes the impact technology has had on our payments system. Outlines current issues bankers face related to Compliance, Technology and Security.
Treasurey Management and Non-Credit Services
Discussion of the market forces that have caused the increased emphasis banks have placed on sources of fee income. Review of the types of fee based services banks offer to their consumer and commercial customers.
Ethical Issues for Bankers
Discussion of ethics in banking. Describes the nature of an ethical dilemma. Review topics typically addressed in a bank's code of conduct and discuss regulations prohibiting unethical practices in banking.
Sales & Customer Service Seminars - We offer a number of sales related seminars including:
Introduction to Relationship Selling
Relationship Selling to Small Business
Deposit Products & Services for Small Business
Servicing & Growing Small Business Relationships
Building & Retaining Customer Relationships
Customer Service Training Workshop
Other AIB Topics Include:
Principles of Banking
Law & Banking Principles
Law & Banking Applications
Money & Banking
Economics - Fundamentals for Financial Institutions
Marketing Bank Services
Bank Financial Analysis (including utilization of Bank Exec Computer Simulation Model)
Upcoming Events
